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      • From crisis to opportunity: reimagining media development in the MENA region (Apr. 2025)
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      • Connecting the dots: How to use existing mechanisms to protect media freedom online? (Jan. 2025)
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      • Post-Summit of the Future Updates and Upcoming Opportunities (Nov. 2024)
      • UNDP–GFMD-SFCG Webinar: Media actors and the (de)construction of the ‘other’ (Oct. 2024)
        • Key insights from the meeting
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      • Advocating for public interest media and journalism (Aug.-Sept.2024)
        • Donor Workshop: Donor Support for Locally Led Journalism and Media Advocacy (Sept. 2024)
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      • MENA regional meeting (Nov. 2023)
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      • Philanthropy for Ukraine (Apr. '23)
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      • National consultations on Media Viability (Jan.- Feb. '23)
        • Lebanon
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    • 2022
      • Challenges and perspectives for media support programs (Nov. '22)
      • World News Media Congress: Media Viability (Sept. '22)
        • Meeting Report
      • Investing in the future of independent journalism (Sept. '22)
        • Investing in independent media to strengthen democracy
        • Exploring new funding models: thinking brave and bold
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      • IAMCR 2022 (July '22)
      • World Press Freedom Day (Uruguay, May '22)
        • Principles for effective media assistance
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      • Principles for effective mediadev Belgrade (April '22)
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      • MFC Global Conference for Media Freedom (9 Feb. '22)
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          • How is sustainability defined and measured?
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          • Initiatives to support media sustainability: an overview for donors and policy
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        • Renewing the principles for effective media support
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          • Three pillars identified in the consultative process so far
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      • Principles for effective mediadev (Jan. '22)
    • 2021
      • Theories of change & impact measurement (March '21)
        • Meeting agenda
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          • Theories of change in media and governance programmes
          • PRIMED - Protecting Independent Media for Effective Development
          • Measuring the impact of investigative reporting
        • Introduction to GFMD IMPACT
        • Feedback
      • Disinformation - Media support (June '21)
        • Introduction (efficacy of MediaDev responses)
        • 1. Identification responses
        • 2. Responses aimed at producers and distributors
        • 3. Impacting production and distribution mechanisms
        • 4. Supporting the target audiences of disinformation campaigns
        • 5. Evaluating counter-disinformation programmes
          • The Challenges of Evaluating Countering Disinformation Programs: A Working Paper (June 2021)
          • Tips for evaluators
        • 6. Research on disinformation
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        • In quotes - What should the principles look like?
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      • Report: Informing the Initial Priorities of IFPIM
      • Literature review on pooled funds
        • IFPIM
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  • GFMD IMPACT BACKGROUND
    • Consultation (2019)
      • Recipient Perceptions of Media Development Assistance: A GFMD Study (Jan. 2019)
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  • Who uses the help desk and how?
  • IMPACT regional coordinators
  • Contact the helpdesk

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  1. Activities & services

Help desk

PreviousResource centreNextReport: Informing the Initial Priorities of IFPIM

Last updated 4 months ago

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The GFMD IMPACT Help Desk uses a network of experts and resources brought together by the GFMD IMPACT team to respond in a timely fashion to requests from donors, practitioners and policymakers.

To learn more about the Help Desk services and who can request them, check out this brochure:

Contact the helpdesk

Email helpdesk-impact@gfmd.info for more information and to submit a request.

Who uses the help desk and how?

Since it's establishment in early 2021, GFMD IMPACT has become a a trusted advisor and facilitator of policy processes, consultations, and joint initiatives.

April 2021 - Asked by USAID to provide inputs to their new policy documents and planning.

May 2021 - Responding to a request from the Media Freedom Coalition (MFC), GFMD IMPACT in partnership with the Centre for International Media Support, produced a two-page brief on ways MFC could work with members to improve media assistance, ODA data, and information sharing. Recommendations from the submission were used as a basis for an options paper presented by the UK FCDO to a meeting of the MFC in July 2021.

November 2021 - Responded to a request from the Google News Inititaive for information around best practices of measuring outcomes and impact in support to journalism and journalism organisations.

Nov. 2021 - The International Fund for Public Interest Media (IFPIM) approached the GFMD IMPACT to conduct a survey of GFMD's members, partners, and other interested stakeholders to help inform the Fund’s priorities during its initial phase. This request followed a similar survey conducted by GFMD in 2019, which helped to shape the Fund’s establishment. Out of the 173 responses, 143 provided contact information, indicating willingness to participate in further discussion. A 26 page report was submitted to IFPIM in February 2022.

Feb. 2022 - Fondation Hirondelle approached GFMD IMPACT to consult regarding in-depth analysis of the situation in Lebanon and the opportunity for the organisation to address Lebanese media needs and conduct a feasibility study. GFMD provided information about the Lebanon joint coordination mechanism project, and shared resources, including:

  • Lebanon media assistance mapping

  • and reports on Sustainability & journalism support in Lebanon and

  • Funding Landscape for Media Development Actors in Lebanon.

Feb - March 2022 - Responding to requests from members, partners, and donors GFMD IMPACT is carrying out a numbers of activities to support media organisations and journalists in Ukraine and the wider region. These include:

  • Curating an extensive list of organizations providing emergency funding to journalists and media as well as crisis and emergency resources.

  • Hosting information-sharing meetings

  • Advising donors on how and where their emergency funding can be best allocated

  • Mapping out a list of organizations’ needs, capacities and competencies

  • Translating funding opportunities and resources into Ukrainian for Ukrainian media/journalists

  • Acting as a line of communication betwwen national level communication efforst and the international media support and donor community.

IMPACT regional coordinators

The coordinators from five regions (Latin America and the Caribbean, Sub-Saharan Africa, The Middle East and North Africa, Asia and the Pacific and Eastern Europe and the Caucasus) work with the GFMD IMPACT team to collect relevant resources, experts, literature in the area of media development and journalism support in their respective regions.

The coordinators are helping the GFMD IMPACT team identify and coordinate the work of consultants with proven networking and engagement experience, academic, research or consultancy work in media development in the specific region.

Read more about regional coordinators here.

GFMD IMPACT regional coordinators

Contact the helpdesk

Email helpdesk-impact@gfmd.info for more information and to submit a request.

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GFMD IMPACT Help Desk 2022.pdf
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